How do I place an order on Mettiq?

You can simply browse our collections, select your desired product, and click on ‘Add to Cart’ or ‘Buy It Now’ to proceed to checkout.

Can I modify or cancel my order after placing it?

Once your order is confirmed, it cannot be modified. However, if you wish to cancel the order before it’s shipped, please contact us immediately at support@mettiq.com.

How can I track my order?

Once your order is shipped, you’ll receive an email or SMS with the tracking details. You can use the tracking link to check the real-time status of your delivery.

What is Mettiq’s return policy?

We accept returns only if the product is damaged, defective, or incorrect at the time of delivery. You must notify us within 7 days of receiving the order.

How do I request a return or replacement?

You can contact our support team at support@mettiq.com with your order number, issue details, and product images. Once verified, we’ll guide you through the return or replacement process.