Welcome to MettiQ!
These Terms of Service (“Terms”) govern your use of our website www.mettiq.com and the purchase of our products.
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.
1. Company Information
This website is owned and operated by MettiQ, a brand specializing in premium metal organizing and home décor products.
Throughout the site, the terms “we”, “us”, and “our” refer to Mettiq.
2. Use of Our Website
By using our website, you agree to:
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Provide accurate and complete information while making a purchase or creating an account.
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Use the website only for lawful purposes.
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Not engage in any fraudulent, abusive, or harmful activity.
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Not attempt to interfere with the website’s security or functionality.
We reserve the right to suspend or terminate access to any user found violating these Terms.
3. Product Information
We make every effort to ensure that product descriptions, images, and pricing are accurate.
However, slight variations may occur due to lighting, screen display, or manufacturing processes.
Mettiq reserves the right to modify product specifications, pricing, or availability at any time without prior notice.
Note: Product images shown are for representation purposes only. Actual products may vary slightly in finish or color.
4. Orders and Payments
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All orders placed on our website are subject to acceptance and availability.
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Once you place an order, you will receive an order confirmation email.
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Orders will be processed only after successful payment authorization.
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We reserve the right to cancel or refuse any order if fraudulent activity or pricing errors are suspected.
We accept payments through secure payment gateways supporting major debit/credit cards, UPI, wallets, and net banking.
5. Pricing and Taxes
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
Shipping charges (if any) will be displayed at checkout before payment.
6. Shipping & Delivery
We aim to deliver your products within the estimated timelines provided during checkout.
However, actual delivery may vary due to factors beyond our control (e.g., courier delays, weather, or logistics).
For complete details, please refer to our Shipping Policy page.
7. Returns, Refunds & Cancellations
Our Refund & Return Policy governs all return, refund, and cancellation requests.
Please review the detailed policy here before placing an order.
We do not accept returns or exchanges for used or customized products, except in cases of verified damage or defect.
8. Intellectual Property
All content on this website—including logos, product designs, text, graphics, and images—is the intellectual property of MettiQ and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content without prior written consent from Mettiq.
9. User Accounts
If you create an account on our website:
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You are responsible for maintaining the confidentiality of your login details.
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You agree to accept responsibility for all activities that occur under your account.
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We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent behaviour.
10. Limitation of Liability
Mettiq shall not be liable for any indirect, incidental, or consequential damages resulting from:
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The use or inability to use our website or products.
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Delays in delivery due to unforeseen circumstances.
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Errors or omissions in content or pricing.
Our total liability, if any, shall not exceed the value of the product purchased.
11. Third-Party Links
Our website may contain links to third-party websites for convenience.
Mettiq is not responsible for the content, accuracy, or policies of those external sites.
Visiting such sites is at your own discretion and risk.
12. Privacy Policy
Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Indemnification
You agree to indemnify and hold harmless Mettiq, its affiliates, employees, and partners from any claims, losses, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.
14. Termination
We may terminate or suspend access to our website without prior notice if we believe you have violated these Terms or engaged in unlawful activity.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Nagpur, Maharashtra.
16. Changes to Terms
Mettiq reserves the right to update or modify these Terms of Service at any time without prior notice.
The latest version will always be available on this page. Continued use of the website after changes implies acceptance of the updated Terms.
17. Contact Information
For any questions about these Terms, please contact us at:
📧 Email: support@mettiq.com
📞 Phone: +91 8888479922 | +91 9561487505
🌐 Website: www.mettiq.com
